Whole Foods and Knowing Who You’re Talking To

August 19th, 2009

By now you’ve likely read about the hubbub and scandal swirling around the CEO of Whole Foods, John Mackey. Mackey’s Op-Ed in the Wall Street Journal last month, declaring that health care is not an intrinsic right, enraged customers around the country.

Source: ilovemypit @ Flickr

Source: ilovemypit @ Flickr

Now, who did he think he was talking to? Based on its target demographic, the Wall Street Journal surely has plenty of readers who share his outlook. But Whole Foods customers? Earthy crunchy yuppie tree-hugging liberals (some of whom are my very best friends)?

Now, I’m not going to come out for or against anyone here, except to point out that Michael Pollan believes a Whole Foods boycott hurts their small farmer suppliers. But this whole fascinating story really underscores my basic premise/question: who do you think you’re talking to?

Does Mackey have the right to express his opinions as separate and differentiated from that of his company? Perhaps. But geez Louise, man, did he not see all of this coming?

See the Whole Foods social media responsa:

Mackey’s blog

Whole Foods response on Facebook

Whole Foods on Twitter

    • Write a Comment*

      • *Deb Arnold, Ink reserves the right to restrict comments that do not contribute constructively to the conversation at hand, contain profanity, personal attacks or seek to promote a personal or unrelated business.


Learning Program and Team Awards 2009-2014


ASTD Excellence in Practice

Technical Training Award
Training Management Citation (for new programs)
Learning Technology Citation
Workplace Learning & Collaboration–Leadership Development (x2) Award, Citation
Workplace Learning & Collaboration–Onboarding Citation
Sales Enablement Citation

Brandon Hall Excellence in Learning

Best Custom Content Gold
Best in Learning Strategy and Governance Gold
Best Leadership Development Program Gold
Best Innovation in Learning Technology Silver
Best Leadership Sales Training Silver
Best Integration of Learning and Talent Management Bronze
Best Use of Games for Learning Bronze

Brandon Hall Technology Excellence

Best Advance in Social Learning Technology Gold

CLO Magazine Learning in Practice

Technology Innovation Gold, Division 1
Innovation Gold, Division 1
Business Impact Gold, Division 2
Business Impact Bronze, Division 2


Learning Organization Ranking Awards


American Society for Training & Development

ASTD BEST #1 (up from #32 in one year)
#2 (up from #37 in two years)

ELearning! Media Group

Learning! 100 #1 (first year on list)

Chief Learning Officer Magazine

LearningElite #1, #4

Training Magazine

 Training Top 125 #1, #2 (up from #41 in one year)