Archive for November, 2010

Gone Missing: “You’re Welcome”

Monday, November 22nd, 2010


Lordy, Lordy.

I feel old.

And I just don’t get it. Until recently, the standard reply to “thank you” was fairly widely understood to be, “you’re welcome.”

Apparently, the young’uns didn’t get the memo. They seem to think it’s… are you ready? Wait for it… wait for it…

“No problem.”

Um, what?

OK, so this isn’t news to most of us. And in fact, if you do a (technology-agnostic) Internet search for “you’re welcome no problem,” you’ll see that I’m extremely late to the party in dedicating online space to the subject.

Of course, being late has never stopped me before. And I seriously need to get this off my chest.

So here I go.

I continue to be flabbergasted that this is considered the appropriate response to an expression of appreciation: it’s not a problem.

And it’s not like this is happening exclusively at the mall or the malt shop. It’s happened in a fine restaurant, an upscale boutique. It makes me sad. And most irritated.

There are several very acceptable alternatives to “you’re welcome,” such as “it’s my pleasure,” “by all means” or “not at all.”

But reassuring someone that what you’ve just done for them did not pose any hardship is, well, less than reassuring, especially when what they’ve done is bring you a check for a $300 dinner. For two.

Does this make me a word freak? Guilty. An etiquette nut? Hardly (like, have you met me?).

A crusader for truth, justice and the American way?

You’d better believe it.

And when you thank me for it, I’ll know what to say.

Happy THANKSgiving to all.

Learning Program and Team Awards 2009-2014


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