Gone Missing: “You’re Welcome”

November 22nd, 2010

REWARD FOR CAPTURE, DEAD OR ALIVE

Lordy, Lordy.

I feel old.

And I just don’t get it. Until recently, the standard reply to “thank you” was fairly widely understood to be, “you’re welcome.”

Apparently, the young’uns didn’t get the memo. They seem to think it’s… are you ready? Wait for it… wait for it…

“No problem.”

Um, what?

OK, so this isn’t news to most of us. And in fact, if you do a (technology-agnostic) Internet search for “you’re welcome no problem,” you’ll see that I’m extremely late to the party in dedicating online space to the subject.

Of course, being late has never stopped me before. And I seriously need to get this off my chest.

So here I go.

I continue to be flabbergasted that this is considered the appropriate response to an expression of appreciation: it’s not a problem.

And it’s not like this is happening exclusively at the mall or the malt shop. It’s happened in a fine restaurant, an upscale boutique. It makes me sad. And most irritated.

There are several very acceptable alternatives to “you’re welcome,” such as “it’s my pleasure,” “by all means” or “not at all.”

But reassuring someone that what you’ve just done for them did not pose any hardship is, well, less than reassuring, especially when what they’ve done is bring you a check for a $300 dinner. For two.

Does this make me a word freak? Guilty. An etiquette nut? Hardly (like, have you met me?).

A crusader for truth, justice and the American way?

You’d better believe it.

And when you thank me for it, I’ll know what to say.

Happy THANKSgiving to all.

Learning Program and Team Awards 2009-2013

ORGANIZATION / CATEGORY DESIGNATION

ASTD Excellence in Practice

Technical Training Award
Training Management Citation (for new programs)
Learning Technology Citation
Workplace Learning & Collaboration–Leadership Development (x2) Award, Citation
Workplace Learning & Collaboration–Onboarding Citation
Sales Enablement Citation

Brandon Hall Excellence in Learning

Best Custom Content Gold
Best in Learning Strategy and Governance Gold
Best Leadership Development Program Gold
Best Innovation in Learning Technology Silver
Best Leadership Sales Training Silver
Best Integration of Learning and Talent Management Bronze
Best Use of Games for Learning Bronze

Brandon Hall Technology Excellence

Best Advance in Social Learning Technology Gold

CLO Magazine Learning in Practice

Technology Innovation Gold, Division 1
Innovation Gold, Division 1
Business Impact Gold, Division 2
Business Impact Bronze, Division 2

 

Learning Organization Ranking Awards

ORGANIZATION / AWARD NOTES

American Society for Training & Development

ASTD BEST #1 (up from #32 in one year)
#2 (up from #37 in two years)

ELearning! Media Group

Learning! 100 #1 (first year on list)

Chief Learning Officer Magazine

LearningElite #4, #8

Training Magazine

 Training Top 125 #11 (up from #68 in one year)
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