Archive for April, 2012

Finally, They Thought of Me

Friday, April 20th, 2012

I don’t know about you, but I can’t keep track of punch cards.

I have a stack of them, in a file, a collection that may someday, if I paid it any mind, coalesce into a free 10th item: a loaf of bread, a book.

But someone brilliant, someone sensitive and thoughtful who understands me and my frustration that I can never get that damn loaf of bread or book, came up with a solution: Perka.

Available for iPhone and Android, Perka is “a cardless loyalty system that works on your phone. It lets local merchants give special treatment to their regular customers. The more you visit, the better your perks.”

Ahhh. At last.

I discovered this mobile commerce gem at a gem of a coffee shop (for which Seattle does not lack), Street Bean Espresso.

In addition to winning my heart with Perka, they have “REALLY Freaking Good Coffee” and a fantastic mission: to empower homeless and street involved young people to exit street life through supportive employment.

But I digress: the point is, businesses inspire loyalty when they make it easy for you to do business with them, or anyone else.

What are you doing to make it easier for your customers, clients, internal stakeholders and colleagues to do business with you?

 

Dunkin’ Donuts Gets My Vote

Thursday, April 5th, 2012

Not for their coffee, although it is sometimes fairly decent, but for this fantastic design.

It’s absolutely clear to whoever is preparing the coffee and drinking the coffee what’s supposed to be in the cup.

And, it’s pretty to look at.

Kudos, DD.

(and thanks, Dad, for coming to pick me up at the transportation depot that houses such a fine baked goods and hot beverages enterprise)

 

 

 

 

 

 

 

Learning Program and Team Awards 2009-2014

ORGANIZATION / CATEGORY DESIGNATION

ASTD Excellence in Practice

Technical Training Award
Training Management Citation (for new programs)
Learning Technology Citation
Workplace Learning & Collaboration–Leadership Development (x2) Award, Citation
Workplace Learning & Collaboration–Onboarding Citation
Sales Enablement Citation

Brandon Hall Excellence in Learning

Best Custom Content Gold
Best in Learning Strategy and Governance Gold
Best Leadership Development Program Gold
Best Innovation in Learning Technology Silver
Best Leadership Sales Training Silver
Best Integration of Learning and Talent Management Bronze
Best Use of Games for Learning Bronze

Brandon Hall Technology Excellence

Best Advance in Social Learning Technology Gold

CLO Magazine Learning in Practice

Technology Innovation Gold, Division 1
Innovation Gold, Division 1
Business Impact Gold, Division 2
Business Impact Bronze, Division 2

 

Learning Organization Ranking Awards

ORGANIZATION / AWARD NOTES

American Society for Training & Development

ASTD BEST #1 (up from #32 in one year)
#2 (up from #37 in two years)

ELearning! Media Group

Learning! 100 #1 (first year on list)

Chief Learning Officer Magazine

LearningElite #1, #4

Training Magazine

 Training Top 125 #1, #2 (up from #41 in one year)
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